Case studies
What these systems change, in concrete terms
Three typical deployments, detailed end to end: the context, the original process, the solution put in place and the results.
Representative scenarios based on our deployments, anonymized and presented by industry and company size.
The trainee journey without re-keying
Context
A training provider running around ten sessions a month. Two people on admin, buried in documents: training agreements, session notices, attendance sheets, certificates, quality surveys.
Original process
- Each session meant producing around twenty documents by hand
- Paper attendance sheets were re-keyed into a spreadsheet
- Immediate and follow-up surveys went out late, or not at all
- Qualiopi compliance evidence (the French training quality certification) was scrambled together before each audit
Solution deployed
An n8n automation orchestrates the full journey from enrollment: generating agreements and session notices, reading attendance sheets by OCR, consolidating attendance, sending surveys automatically on the right dates and archiving the evidence in a structured way.
Connected tools
Time to production
4 weeks, from assessment to production
Results
Metric
Before
After
Producing one session's documents
BeforeAbout 3 hours
AfterUnder 15 minutes of review
Entering attendance data
Before45 minutes per session
AfterAutomatic, checked in 5 minutes
Quality surveys sent
BeforeInconsistent
After100% on schedule
The admin team recovered the equivalent of one day per week, reinvested in trainee relationships and business development.
The contact@ inbox handled by an agent
Context
A services SMB whose contact@ inbox mixes sales inquiries, client questions and job applications. Sorting tied up one person every morning, and requests were falling through the cracks.
Original process
- 60 to 80 incoming emails a day, sorted by hand
- Sales inquiries discovered several days after arrival
- Repetitive replies rewritten every time
- No trace of requests in the CRM
Solution deployed
An AI agent analyzes every incoming email: classification by topic, urgency detection, a draft reply ready for approval on routine requests, and automatic creation of the contact and task in the CRM for sales inquiries.
Connected tools
Time to production
3 weeks, from assessment to production
Results
Metric
Before
After
Daily sorting time
BeforeAbout 1 hour
AfterEliminated, continuous sorting
First response time on sales inquiries
Before24 to 72 hours
AfterUnder 4 hours
Requests logged in the CRM
BeforeLeft to individual goodwill
After100% automatic
No sales inquiry gets forgotten anymore, and replies go out the same day with one-click approval.
Client reporting generated from the data
Context
A firm producing a monthly activity report per client, assembled by hand from the CRM, timesheets and tracking spreadsheets.
Original process
- Half a day per consultant per month spent on reports
- Figures copied over with recurring errors
- Formats that varied from one consultant to the next
- Late deliveries during busy periods
Solution deployed
An automation consolidates the data from the three sources, generates a PDF report in the firm's single format and submits it to the consultant for approval before the scheduled send to the client.
Connected tools
Time to production
2 weeks, from assessment to production
Results
Metric
Before
After
Production time per report
Before3 to 4 hours
After15 minutes of proofreading
Figure errors reported by clients
BeforeSeveral per quarter
AfterZero since go-live
On-time delivery
BeforeVariable
After100% on a fixed date
The firm standardized its reporting quality and recovered several days of billable time every month.
What about your business?
Every one of these cases started with the same 30-minute assessment: your processes, your tools, an estimate of the gains.
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