Case studies

What these systems change, in concrete terms

Three typical deployments, detailed end to end: the context, the original process, the solution put in place and the results.

Representative scenarios based on our deployments, anonymized and presented by industry and company size.

Training provider12 employees

The trainee journey without re-keying

Context

A training provider running around ten sessions a month. Two people on admin, buried in documents: training agreements, session notices, attendance sheets, certificates, quality surveys.

Original process

  • Each session meant producing around twenty documents by hand
  • Paper attendance sheets were re-keyed into a spreadsheet
  • Immediate and follow-up surveys went out late, or not at all
  • Qualiopi compliance evidence (the French training quality certification) was scrambled together before each audit

Solution deployed

An n8n automation orchestrates the full journey from enrollment: generating agreements and session notices, reading attendance sheets by OCR, consolidating attendance, sending surveys automatically on the right dates and archiving the evidence in a structured way.

Connected tools

n8nGoogle WorkspaceGoogle SheetsOCRNotion

Time to production

4 weeks, from assessment to production

Results

Producing one session's documents

BeforeAbout 3 hours

AfterUnder 15 minutes of review

Entering attendance data

Before45 minutes per session

AfterAutomatic, checked in 5 minutes

Quality surveys sent

BeforeInconsistent

After100% on schedule

The admin team recovered the equivalent of one day per week, reinvested in trainee relationships and business development.

B2B services SMB25 employees

The contact@ inbox handled by an agent

Context

A services SMB whose contact@ inbox mixes sales inquiries, client questions and job applications. Sorting tied up one person every morning, and requests were falling through the cracks.

Original process

  • 60 to 80 incoming emails a day, sorted by hand
  • Sales inquiries discovered several days after arrival
  • Repetitive replies rewritten every time
  • No trace of requests in the CRM

Solution deployed

An AI agent analyzes every incoming email: classification by topic, urgency detection, a draft reply ready for approval on routine requests, and automatic creation of the contact and task in the CRM for sales inquiries.

Connected tools

n8nGmailAnthropic APIHubSpotSlack

Time to production

3 weeks, from assessment to production

Results

Daily sorting time

BeforeAbout 1 hour

AfterEliminated, continuous sorting

First response time on sales inquiries

Before24 to 72 hours

AfterUnder 4 hours

Requests logged in the CRM

BeforeLeft to individual goodwill

After100% automatic

No sales inquiry gets forgotten anymore, and replies go out the same day with one-click approval.

Consulting firm8 employees

Client reporting generated from the data

Context

A firm producing a monthly activity report per client, assembled by hand from the CRM, timesheets and tracking spreadsheets.

Original process

  • Half a day per consultant per month spent on reports
  • Figures copied over with recurring errors
  • Formats that varied from one consultant to the next
  • Late deliveries during busy periods

Solution deployed

An automation consolidates the data from the three sources, generates a PDF report in the firm's single format and submits it to the consultant for approval before the scheduled send to the client.

Connected tools

MakeAirtableGoogle SheetsGoogle DocsGmail

Time to production

2 weeks, from assessment to production

Results

Production time per report

Before3 to 4 hours

After15 minutes of proofreading

Figure errors reported by clients

BeforeSeveral per quarter

AfterZero since go-live

On-time delivery

BeforeVariable

After100% on a fixed date

The firm standardized its reporting quality and recovered several days of billable time every month.

What about your business?

Every one of these cases started with the same 30-minute assessment: your processes, your tools, an estimate of the gains.

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