AI Agent · Email
The agent that handles your incoming email
It reads requests, drafts the replies and organizes follow-up. Your teams stop sorting and start approving.
Its mission
Cut the time spent on sorting and repetitive replies, and make sure no request is ever forgotten. The agent reads every incoming message, understands the topic and the urgency, then prepares the right handling.
Control
Optional human approval before every send: the agent prepares, you click. Once trust is established, you choose which categories of messages go out automatically.
It can
- Sort messages by topic and urgency
- Detect sensitive requests and escalate them
- Look up information in your documents and history
- Draft a suitable reply, in your tone of voice
- Create a follow-up task assigned to the right person
- Update the client record in the CRM
How it works in your tools
An email arrives
The agent analyzes the topic, the urgency and the sender, then files the message in the right category.
It prepares the handling
It searches your document base and your history, drafts a reply and creates the follow-up task.
You approve, it executes
The reply goes out after your approval (or automatically, per your rules), the CRM is updated and the follow-up is logged.
Before / After
What changes day to day
Before
After
Before
30 to 60 minutes of sorting every morning
After
Inbox sorted continuously, urgent items flagged
Before
Repetitive replies rewritten every time
After
Replies drafted and ready for approval
Before
Requests buried in the inbox thread
After
A follow-up task created for every request
Connected tools
Frequently asked questions
Does the agent send emails on its own?
Only if you decide it should, category by category. At the start, everything goes through human approval: the agent prepares, you approve in one click.
Can it handle a shared inbox (contact@, support@)?
Yes, that is actually the highest-return use case: high volume, repetitive requests, and a real need for traceability.
How does it learn our tone and our rules?
From your standard replies, your procedures and real examples. The style and rules are fine-tuned during the prototype phase, based on your feedback.
Also worth exploring
How many hours does your team spend on email?
In 30 minutes, we estimate the volume the agent can handle and the time you could recover every week.
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